FAQs

Q: What makes Zenthinal a luxury beauty brand?
A: Zenthinal is crafted for those who seek prestige, elegance, and high-performance skincare. Our products are formulated with premium ingredients, advanced technology, and a commitment to timeless beauty.

Q: Are Zenthinal products cruelty-free?
A: Absolutely! We are committed to cruelty-free beauty, ensuring none of our products are tested on animals.

Q: Do you offer free shipping?
A: Yes! We provide complimentary shipping on all orders within the United States.

Q: How long does shipping take?
A: Orders are processed with care and delivered within 5-10 business days. You will receive tracking details once your order ships.

Q: Do you ship internationally?
A: At this time, we only ship within the United States to ensure the best service and delivery experience.

Q: What is your return & refund policy?
A: We offer a 100% refund on returns made within 7 days of receiving your order. Products must be unused and in their original packaging.

Q: Are your products safe for all skin types?
A: Yes! Our formulations are designed to be gentle, effective, and luxurious, suitable for all skin types. However, we recommend a patch test before full use.

Q: How can I contact Zenthinal’s luxury support team?
A: For any inquiries, reach out to our concierge team at support@zenthinal.store or visit our contact page.